Frequently Asked Questions

Initial Setup / How do I configure email notifications?

How do I configure email notifications?

To configure your email notifications in Orca, visit Configuration > Email Notification. Follow the steps below to send notifications to one address or an entire distribution list.

FAQ19

 

You can configure your email to send a notification to one address, or to a distribution list.

NOTE: Distribution lists should be set up on your email server first.

FAQ20

 

  1. Fill out the “Admin Email” field with the email address you would like the emails sent to.
  2. Fill in the “Outgoing Mail Server” field with the address of the server for the Admin Email.
  3. Fill in an authorized “Mail Server Username” and “Mail Server Password.”
  4. Fill out the “From Address” field with the email address you would like the emails sent from.
  5. Click Save & Send Test Message.  It will save the configuration and send a test message to the Admin Email Address.

NOTE: Step 3 is not required for email servers without Secure SMTP.

FAQ21

 

A confirmation message will show if operation was successful.

FAQ24

 

The test email will look like this:

FAQ22

 

 

NOTE: If you are not receiving emails from your Orca, ensure that your email server’s spam filters and relay settings are not causing the messages to be delayed or dropped entirely.

If you click Save button then the configuration will be saved and test email will not be sent.

FAQ23

 

A configuration message will show if operation was successful.

FAQ24

 

If you would like to stop having email notifications sent to an email address click on “Disable Notification.”

FAQ25

A confirmation message will show if the operation was successful.

FAQ26

 

All values will be cleared from the Email Notification screen.

FAQ27

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