Archiving Solutions for Healthcare: Email, Social Media & SMS

Ensuring HIPAA compliance for healthcare organizations of all sizes.
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The Importance of Regulatory Compliance in Healthcare

As a medical professional, your patients’ health and welfare are your top priorities. To that end, it’s vital that you store and safeguard patients’ Protected Health Information (PHI) in the interest of maintaining detailed medical records and complying with the Health Information Portability and Accountability Act — more commonly known as HIPAA.

Intradyn’s all-in-one archiving solution makes it easy to retain and manage all emails, social media communications and text and SMS messages containing PHI in a way that is HIPAA compliant, giving both your organization and your patients much-needed peace of mind.

What Does Record Retention Have to Do With HIPAA?


According to the U.S. Department of Health & Human Services, PHI “transmitted in any form of media, whether electronic, paper, or oral” is subject to HIPAA regulations, which makes sense, given that digital channels have become the primary mode of communication in the rapidly innovating healthcare industry. Although HIPAA doesn’t have a medical records retention period — these are, instead, defined on a state-by-state basis — all HIPAA-related documents must be retained for a minimum of six years.

These documents include, but are not limited to:

  • Notice of privacy practices
  • Employee sanction policies
  • Business Associate Agreements
  • Disaster recovery and contingency plans
  • Authorization of PHI disclosure
  • Information security and privacy policies

Email Archiver

  • Archive incoming and outgoing main in real time
  • Ensure legal compliance with legal hold automation and our easy redaction tool
  • Easily locate messages with our powerful, intuitive search functionality
  • Secure archival content with role-based permission and end-user authentication
  • Set granular and flexible custom email retention policies
  • Grow your data center with your business with multiple scalability methods
  • Gain access to valuable data even in an emergency with backup and disaster recovery

Social Media Archiver

  • Archive for Facebook, Instagram, LinkedIn, Twitter and more
  • Create automatic, unalterable records of social media messages
  • Digitally sign (256-bit) and time stamp all content
  • Place legal holds on content in case of eDiscovery requests
  • Export social media content in RAW or PDF format
  • Use social media platform APIs to gather data in near real-time

SMS/Text Messaging Archiver

  • Get support for multiple carriers across multiple devices
  • Categorize and index SMS/MMS, WhatsApp and text messages and metadata
  • Produce mobile communications in native and standard non-native format
  • Archive for BYOD, CYOD and employer-issued models
  • Find messages by phone number or content
  • Export complete or partial messages in native or PDF format
  • Use one-click detail drill-down to view metadata
  • Apply legal hold tags in case of eDiscovery requests
  • Customize your solution for your enterprise configuration

Ideal for Any Healthcare Organization

Hospitals Clinics Radiology Centers
Nursing Homes Rehabilitation Centers Urgent Care Facilities
Treatments centers Hospices Dental Offices

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