How does a user access the Portal from home?
This is dependent on the way your organization sets up the archiving appliance.
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Compliance, eDiscovery and Email Management
In the event of connectivity problems, will the archiver still collect data?
If there is an issue with the archiver and its connectivity, there are a number of ways to maintain the performance of the appliance, dependent on the…
Continue ReadingHow does the archiving appliance collect historical data?
Intradyn supplies a downloadable tool called a crawler, which is designed to comb through designated mailboxes in order to collect the necessary infor…
Continue ReadingHow do I fix Outlook 2013 & 2016 Disappearing Search Plugin?
Do you have Intradyn Email Archiver Plugin and is it disappearing in Outlook 2013 and 2016? You need to enable the plug in.
Continue ReadingWhat are Common Errors with Upgrade?
Upgrade Server Details
Upgrade server URL: update.updateasap.
How do I Upgrade my Orca Email Archiver?
Intradyn Release does three to four updates to its Archiving Operating System (AOS) every year.
Continue ReadingHow do I change my password?
You can change your password once you are logged-in to your email archiving solutions.
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